If you are sending out newsletters, here's some advice:
Make it very easy to unsubscribe.
Here's why:
- It's just common decency.
- Users will not appreciate your lock in tactics, and it will tarnish your brand.
- Since it's hard to unsubscribe, they'll just mark you as spam.
If there is more than 1-2 steps to unsubscribe, I'm marking you as spam.
Ideally, put a link at the bottom of the email that says "unsubscribe". When clicked, it optionally asks, "are you sure?", and then unsubscribes the user. No fuss, no muss.
Image from Sarah G
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